Customer service

Allergen guide

We process peanuts, tree nuts, wheat and dairy in one kitchen, along with eggs, soy and sesame. We follow strict protocols, but we cannot guarantee complete avoidance.

What we do. Every machine is torn down and washed between batches, peanut flavors are churned last, and every flavor has its own scoop in its own water well.

What to ask for. Tell us about an allergy at the counter. We will open a fresh tub, use a clean scoop and serve it in a cup.

The marks. (v) means no animal ingredients. (gf) means a gluten-free recipe with no wheat, barley or rye; cones are baked in the same kitchen.

Flavors and allergens

Each flavor against the major food allergens. Yes means the recipe contains it.
Flavor	On the wall	milk	eggs	wheat	soy	peanuts	tree nuts	sesame
Copper Kettle Vanilla (gf)	Every day	Yes	No	No	No	No	No	No
Fountain Chocolate (gf)	Every day	Yes	No	No	Yes	No	No	No
Benne Wafer Crunch	Every day	Yes	Yes	Yes	No	No	No	Yes
Johns Island Strawberry (gf)	Every day	Yes	No	No	No	No	No	No
Pecan Praline (gf)	Every day	Yes	No	No	No	No	Yes	No
Salted Caramel Fudge (gf)	Every day	Yes	No	No	Yes	No	No	No
Coffee & Chicory (gf)	Every day	Yes	No	No	No	No	No	No
Garden Mint Chip (gf)	Every day	Yes	No	No	Yes	No	No	No
Banana Pudding	Every day	Yes	Yes	Yes	No	No	No	No
Lemon Icebox Pie	Every day	Yes	Yes	Yes	No	No	No	No
Brown Sugar Cookie Dough	Every day	Yes	No	Yes	Yes	No	No	No
Peanut Butter Fudge (gf)	Every day	Yes	No	No	Yes	Yes	No	No
Hummingbird Cake	Every day	Yes	Yes	Yes	No	No	Yes	No
Oat Milk Fudge (v)	Every day	No	No	No	Yes	No	No	No
Toasted Almond Coconut (v) (gf)	Every day	No	No	No	No	No	Yes	No
Muscadine Sorbet (v) (gf)	Every day	No	No	No	No	No	No	No
Sweet Tea Lemon Sorbet (v) (gf)	Every day	No	No	No	No	No	No	No
Blackberry Buttermilk Sherbet (gf)	Every day	Yes	No	No	No	No	No	No
Strawberry Rhubarb Crisp	Seasonal	Yes	No	Yes	No	No	No	No
Peach Cobbler	Seasonal	Yes	Yes	Yes	No	No	No	No
Blueberry Cornbread	Seasonal	Yes	Yes	Yes	No	No	No	No
Sweet Potato Pie	Seasonal	Yes	Yes	Yes	No	No	No	No
Peppermint Stick (gf)	Seasonal	Yes	No	No	No	No	No	No
Apple Cider Donut	Series	Yes	Yes	Yes	No	No	No	No
Roasted Pear & Ginger (gf)	Series	Yes	No	No	No	No	No	No
Muscadine & Goat Cheese (gf)	Series	Yes	No	No	No	No	No	No
Sorghum Pecan Pie	Series	Yes	Yes	Yes	No	No	Yes	No
Persimmon & Clove Sorbet (v) (gf)	Series	No	No	No	No	No	No	No
Hot Cocoa & Toasted Marshmallow (gf)	Series	Yes	No	No	Yes	No	No	No
Gingerbread & Molasses	Series	Yes	Yes	Yes	No	No	No	No
Bourbon-Free Eggnog Custard (gf)	Series	Yes	Yes	No	No	No	No	No
Satsuma Sorbet (v) (gf)	Series	No	No	No	No	No	No	No
Chestnut Honey & Benne (gf)	Series	Yes	No	No	No	No	Yes	Yes

Cones and toppings

Cones and toppings against the major food allergens.
Cone or topping	milk	eggs	wheat	soy	peanuts	tree nuts	sesame
Waffle cone, baked here	Yes	Yes	Yes	Yes	No	No	No
Sugar cone	No	No	Yes	Yes	No	No	No
Cake cone	No	No	Yes	Yes	No	No	No
Cup	No	No	No	No	No	No	No
Hot fudge	Yes	No	No	Yes	No	No	No
Salted caramel	Yes	No	No	No	No	No	No
Whipped cream	Yes	No	No	No	No	No	No
House sprinkles	No	No	No	Yes	No	No	No
Toasted pecans	No	No	No	No	No	Yes	No
Malt powder (malted barley, contains gluten)	Yes	No	Yes	No	No	No	No

Recipes are checked against the ingredient labels of our suppliers. When a supplier changes a recipe, we update this page before the new batch reaches the wall. If you are unsure, ask at the counter or call us before you visit.